Melbourne, VIC - Melbourne CBD Location
Fixed-term contract (FT or PT) | Backfill for long service leave | Open to 3-4 days if preferred
We’re seeking a proactive and experienced IT Operations Manager to lead a team of 8-10 for a NFP organisation. You will look after things like a critical site relocation and infrastructure/applications upgrade projects. The client is looking for an ASAP start.
This fixed-term role, running until March 2026, is ideal for someone on the market, available immediately and able to hit the ground running!
Key Responsibilities:
- Oversee IT operations during a major site relocation, ensuring continuity of services and minimal disruption to clinical and administrative functions.
- Manage hardware and software upgrades, coordinating with vendors and internal teams to ensure compatibility, performance, and compliance.
- Lead day-to-day IT service delivery, infrastructure support, and incident response in a sensitive mental health environment.
- Collaborate with cross-functional stakeholders to align IT services with organisational needs and regulatory requirements.
- Maintain documentation, reporting, and governance processes to support audit readiness and operational transparency.
- Provide leadership and guidance to IT support staff, fostering a culture of reliability, care, and responsiveness.
About You:
- Proven experience in IT operations management, ideally within healthcare, government, or similarly sensitive environments.
- Strong understanding of infrastructure, service delivery, and vendor coordination.
- Excellent communication and stakeholder engagement skills, with a calm and methodical approach.
Please reach out to me at jaylene.quiaonza@peoplebank.com.au ASAP
