Join a Leading Technology Organisation as a Field Technician
The client, a global technology solutions provider, is seeking a dedicated and skilled Field Technician to support their managed services operations in Melbourne, Australia.
This is a 12-month contract opportunity with a high chance of extension
As the selected candidate, you will:
- Support and maintain subscriber equipment deployed within the Victorian managed services.
- Perform configuration, testing, and quality assurance of radio, mobile data, and video communication equipment.
- Coordinate equipment deliveries, returns, and inventory management, liaising with customers, subcontractors, and freight providers.
- Conduct minor repairs on equipment and perform asset tagging, system updates, and stocktakes.
- Support deployment, upgrade, or modification projects related to subscriber equipment.
- Provide field support activities, including site visits for vehicle installations and deinstallations.
- Identify technical issues and recommend improvements to enhance service quality.
- Ensure compliance with quality policies, health and safety regulations, and environmental standards.
- Maintain professional documentation of all activities, including reports of any issues or incidents.
- Customer service experience, with a focus on technical support or telecommunications.
- Hands-on experience with electronic or telecommunications equipment.
- Computer literacy, including proficiency with Microsoft Word and Excel.
- A valid driver’s license for site visits across Victoria.
- Strong communication skills and the ability to work independently.
- Attention to detail and the ability to work within tight timelines, ensuring accuracy.
- Receptiveness to change and a proactive approach to learning new systems.
- A relevant Australian qualification or equivalent, such as a diploma or degree.
- Basic networking knowledge; understanding of security concepts is desirable.
- Experience with radio communication, mobile data, or ANPR equipment.
- Experience in electronic equipment configuration.
- Prior inventory management experience.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
