About Peoplebank:
Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region’s top employers. We are expert recruiters who have been placing IT & digital specialists with some of the most dynamic and recognised organisations in the Asia Pacific region for over 34 years.
About the Role:
Our Federal Government Client is seeking an Associate Service Desk Analyst. This is a long-term contract role
until 30 June 2026, with two 6-month extension options, located onsite in Canberra (ACT).
As the selected candidate, you will:
• Build and deploy Windows devices using Intune and Standard Operating Environment (SOE) configurations.
• Develop and maintain the organisation’s SOE across laptops and desktops.
• Package and deploy applications, upgrades, and updates via Intune and SCCM.
• Create, maintain, and enforce device configuration and compliance policies in Intune.
• Provide advanced troubleshooting and Level 3 support for Intune-managed devices.
• Implement ACSC Essential Eight controls and ensure endpoint security and compliance.
• Prepare and maintain technical documentation, SOPs, and knowledgebase articles.
• Contribute to ongoing initiatives such as Windows 11 migration and endpoint analytics.
To be successful in this role you should have:
• Proven recent experience with Microsoft 365 Apps (M365).
• Strong application packaging and deployment experience.
• Proficiency in PowerShell scripting.
• Advanced Level 3 troubleshooting skills.
It is desirable if you have:
• Experience supporting Microsoft Intune and SCCM environments.
• Knowledge of ACSC Essential Eight implementation and endpoint security management.
• Familiarity with BitLocker, AppLocker/WDAC policies, and device compliance strategies.
• Experience contributing to large-scale initiatives such as Windows 11 migration.
Security Requirements:
Due to security clearance requirements for this role, candidates must be Australian citizens
and able to obtain a Negative Vetting Level 1 (NV1) clearance.
Benefits of being a Peoplebank candidate:
• Personalised Attention:
You’ll be assigned a dedicated Account Manager to support your unique needs.
• User-Friendly Services and Ongoing Support:
Easy online timesheet lodgement, plus full access to contractor care, payroll, and admin support throughout your contract.
• Choice and Flexibility:
A wide variety of contracting options tailored to your preferences and circumstances.
• Industry-Leading Payroll Services:
Enjoy the reliability of accurate, on-time weekly payments.
• Contractor Satisfaction Focus:
Our goal is to be your top choice for IT contracting and permanent roles—with your success at the centre of everything we do.
Apply now for immediate consideration – contact Mariz Arroyo
at Mariz.Arroyo@peoplebank.com.au
quoting Job Reference: #
268799
.
Applications close:
Friday, 21 November 2025
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.
Peoplebank
and Leaders IT
are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Associate Service Desk Analyst
Associate Service Desk Analyst
Location:
Australian Capital Territory
Work Type:
Contract
Industry:
Helpdesk & IT Support
Contact Name:
Mariz Arroyo
Contact Phone:
02 6245 1741
Date Published:
31-Oct-2025
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