Technical Service Deployment Technician

Location: North Sydney
Job Type: Contract
Posted: about 1 month ago
Contact: Abi Morton
Discipline:
Reference: 263726

About the role

**Role commences mid-October**


Working in a Field capacity, you will have the opportunity to be involved with various Infrastructure and hardware projects. These projects may include retail initiatives, such as decommissioning and rolling out Point of Sale systems and working with printers, scanners, and tills, as well as corporate projects involving desktops, laptops, and tablets, and providing various support tasks.

The initial 8-week project will be based in a Northern Sydney suburb, with subsequent work at various sites around Sydney and occasionally throughout New South Wales. Travel to regional sites will be arranged, and expenses will be covered by the client.

The role offers an immediate start and is initially a contract position for 8 weeks, with the possibility of extension based on performance and project needs.

Schedule/hours

Standard projects will be full time (40 hours per week). However, please note that work is ad-hoc in nature therefore, there are NO guaranteed hours. Every effort will be made by this client to involve you in suitable projects and shifts.

Due to the nature of these hardware projects, at times the work is done in the evenings or at night to avoid disruption on operations. Hours worked outside of ordinary hours will result in penalty rates.


Responsibilities

  • Field incoming calls regarding the controlled retail environment
  • On-site POS devices installation, configuration, testing, tagging and troubleshooting.
  • Auditing the equipment on various client site(s) and updating the inventory and asset management register.
  • Testing all POS peripherals (Eftpos, Printer, Scanner & Scale, and Cash Draw) after installing them.
  • De-Install all the old equipment and pack them on the pallets for ready to be collected.

Requirements

Mandatory:

  • Desktop support/rollout experience using Windows 10, Windows Server 2016, Remote Desktop
  • Previous PoS (Point of Sales) hardware implementation or diagnostic experience
  • Excellent communication skills
  • Strong technical literacy
  • Must pass a police check prior to commencing
  • Successful applicants will be required to purchase and carry a small toolkit.
  • Full, clean NSW driver's License and your own vehicle to use when travelling to sites
  • Ability to travel to project sites (City locations and regional)
  • Ability to work up to 38 hours per week


For more information or a confidential discussion, please contact Abi Morton on +61 3 8080 7207 quoting reference 263726.

To apply please click the 'Apply Now' button.

Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.