Role – Service Desk Officer

• Rockhampton - On-site
• 6 month- engagement, possible 3-6 month extensions
• 2 days WFH

About the role

The Service Desk Officer will be the first point of contact for the technical support and delivery of high-quality end user services for our client.

Required Experience

• Proficient in IT support functions with knowledge of Service Desk systems and IT tools
• Experience in resolving PC system, peripherals, and desktop application problems, as well as deploying software installation packages using scripts and packaging tools
• Strong communication and teamwork skills, demonstrating effective stakeholder management and customer service in an IT environment
• Demonstrated experience in similar Information Technology Support roles (L1/ L2)

Please contact Donna Prince on 07 3291 5406 or Alex Costi on 07 3291 5402 for further information, quoting job reference #263869