Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Melbourne CBD, Victoria
Salary: Negotiable
Reference: 172080_1496732603
Contact Name: Ankitha Hegde
Contact Email:
Job Published: June 06, 2017 17:03

Job Description

We have an opportunity for an IT Support Analyst - Level 1 support, initial 6 month contract with potential to extend base in Melbourne, CBD

Skills Required:

  • Demonstrated experience in a technical service desk support role
  • Advanced skills in Active Directory, Windows, hardware/software troubleshooting
  • Demonstrated skills in Incident Management, Problem Management and Service ticket creation
  • Provide 1st and 2nd level support, troubleshoot, escalate and resolve incidents
  • Provide network administration for computer equipment/servers
  • Excellent communication skills
  • 1 to 2 years experience in this area is desirable

Rate: $20 p.h.

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All selected candidates will be provided a brief on the company and development environment.