Senior Citrix Engineer / Lead

Job Title: Senior Citrix Engineer / Lead
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: Negotiable
Reference: 173609_1496642468
Contact Name: Amrinder Dhaliwal
Contact Email:
Job Published: June 05, 2017 16:01

Job Description

The role:

The Technical Lead/Senior Desktop Engineer will hands-on, senior member of the Infrastructure support team who will lead a team responsible for support, installation, configuration and maintenance over 1500 virtualised Citrix desktops, plus additional desktop, laptop and tablet PCs, mobile phones, iPads and other end-user devices in a 24x7 environment.

This is an internal customer-facing role, and requires proven prioritisation, responsiveness, and customer service skills, along with excellent verbal communication skills

Key Accountabilities:

  • Design, implement, and maintain standard architecture for endpoints utilizing virtualized desktop systems (Citrix XenApp and VDI)
  • Design, implement, and maintain standard desktop, laptop, tablet, or other endpoint systems and devices
  • Create policies and documented standards for deployment of technology throughout the desktop environment
  • Build and design desktop solutions that minimize downtime to end users when service disruptions arise.
  • Evaluate tickets for ongoing performance improvement opportunities and reduction of endpoint incidents
  • Plan, scope, upgrade and patch desktop platforms in accordance with IT policies
  • Provide primary support as per the 24x7 rotating support roster

The following are the key skills and experience required for the right candidate:

  • Previous experience as technical lead for 2000+ user desktop rollout using Citrix Xenapp
  • 10+ years industry experience working within a large enterprise desktop computing environment
  • Strong understanding of client side architectures, software lifecycle, and system design
  • Design and architectural experience with SMS/SCCM (and/or other desktop management suites)
  • Advanced level troubleshooting skills and root cause analysis of the Desktop environment
  • Experience troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO), in-depth experience with Active Directory and GPOs/GPPs as well as the ability to create custom policies
  • Deep knowledge of Citrix products and features based on XenApp/XenDesktop, NetScaler, PVS/MCS
  • In-depth competency running Citrix on VMWare, Azure or AWS
  • Deep knowledge of application packaging and App-V

Certification - highly regarded:

  • Microsoft Certified Systems Engineer (MCSE) certification and/or
  • Citrix CCA for Citrix XenDesktop certification
  • CCP-V Citrix Certified Professional - Virtualization
  • CCE-V Citrix Certified Expert - Virtualization
  • CCA-N Citrix Certified Associate - Networking
  • CCP-N Citrix Certified Professional - Networking

If you have the skills and experience mentioned above and believe you are the right candidate for the role then APPLY NOW on the link below!!