We are currently working with one of Australia’s renowned Financial Services brands who are currently looking to uplift their Customer and Digital Identity services within their organisation. They are currently seeking a Customer Identity Access Management Business Analyst for an initial 6 month contract.
In this role, you would be integral to bridging the gap between our technical and business teams. You will be responsible for analyzing data, understanding complex back-end systems, and writing comprehensive requirements. Your expertise in Customer Identity and Access Management (CIAM) and identity knowledge will be essential in driving our projects to success.
 
Key Responsibilities

• Data Analysis: Analyze and interpret complex data sets to identify trends, patterns, and insights that support business decisions.
• Requirements Gathering: Collaborate with stakeholders to gather, document, and validate business requirements, functional requirements, and technical specifications.
• System Understanding: Gain a deep understanding of complex back-end systems and their interactions to ensure seamless integration and functionality.
• CIAM/Identity Knowledge: Leverage your knowledge of Customer Identity and Access Management (CIAM) and identity solutions to inform project requirements and designs.
• Documentation: Create and maintain detailed documentation, including business requirements documents (BRD), functional requirement specifications (FRS), and technical requirement specifications (TRS).

Essential Skills and Experience

• Demonstrated experience working as a Technical Business Analyst specifically on Digital Identity or Customer Identity projects
• Familiarity with Customer Identity and Access Management (CIAM) solutions and identity management principles.
• Experience with additional technical tools (OKTA, Swagger API & Mongo DB) and
• Previous experience working within Financial Services specifically Insurance

 
For more information, please contact Lizbeth Delos Reyes and quote job number 263642