Job Location: Melbourne

Job Contract: 6 months with a view of extension.

Job Description:

• Design, execute and analyse quantitative surveys.
• Design and execute user experience testing, including concept testing, prototype testing, AB testing, usability testing and accessibility testing of designs and the live product
• Analyse testing results and user feedback and translate into requirements for improvement and/or new features for the backlog.
• Effectively communicate user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including presentations at show and tells, designing and maintaining research outputs on the team wall, formal reports).
• Minimum of 3 years' experience specialising in human-centred design and demonstrated experience designing complex digital and multi-channel interactions including delivery of journey maps, site maps, wireframes, interaction specifications and other relevant artefacts.
• Proven experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys.
• Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods.
• Strong Stakeholder and vendor management skills.

If you think you match this requirement then mail me your CV in word.doc to avani.ramanathan@peoplebank.com.au