Technical Writer

Location: St Leonards, New South Wales
Job Type: Permanent
Posted: 10 days ago
Contact: Jan Hundleby
Discipline:
Reference: 197885_1567735635

Responsibilities

  • CRM technical procedure documents and user guides (predominately Salesforce).
  • Developing and maintaining of document management/knowledge management system.
  • Developing and delivering presentations to all levels of the business.
  • Establishing and maintaining relationships with technical and non-technical stakeholders.

Skills & experience

  • Substantial experience working in a Technical Writing capacity.
  • Proven experience documenting Salesforce CRM procedural documents/user guides.
  • Strong skills and experience authoring content with MSOffice Suite (Word, Excel, Outlook and Visio).
  • Demonstrated technical procedure documentation experience.
  • Previous experience with PHI (Private Health Insurance) platforms would be beneficial but not mandatory.
  • Must possess an energetic, proactive and collaborative nature.
  • Must have outstanding communication skills (both written and verbal).

For more information please email Jan Hundleby on jan.hundleby@peoplebank.com.au quoting reference: 197885 or click APPLY