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Technical Support Consultant - CRM

Job Title: Technical Support Consultant - CRM
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Reference: 246291
Contact Name: Nic Gulliver
Contact Email: Nic.Gulliver@peoplebank.com.au
Job Published: May 12, 2022 14:24

Job Description

We are partnering with one of the world's largest Enterprise Software providers to find them their next superstars!!

As the Technical Support Consultant (LV2), you will have had previous experience in an Application Support role in Content Management and/or Electronic Document Management Systems (EDMS). You will have a can-do attitude and a real passion to grow your career within the ITSM space.

You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Essential Knowledge, Skills and Experience

  • Minimum 2 to 4 years' experience in a similar position
  • Previous experience in Application Support
  • Previous experience with Content Management Systems and/or Electronic Document Management Systems.
  • Previous experience with Ticketing systems, ideally ITSM
  • Exceptional interpersonal skills, verbal communication and written communication with a high level of attention to detail with pride in the accuracy and presentation of information
  • Passion for the ITSM space, this would suit someone who is looking to grow their career within the Service Management space.
  • Must be an Australian Citizen with the ability to obtain Security Clearances.

Nice to have:

  • Programming experience/ knowledge - JavaScript

This is a critical role for our client, If you feel you can hit the ground running, please click 'apply now' and quote #246291