About the role
- Iconic Australian company
- 6 month contract with intent to extend (based on performance etc.)
- Competitive daily rate remuneration
- Flexible WFH/on-site mix
Responsibilities
To support the function of SCCM package deployments across the Retail POS machines in the clients environment.
The role will specifically:
- Build, Administration and Implement business applications/packages into the SCCM application framework
- Distribute current and future updates to the Retail Build using System Centre Configuration Manager (SCCM) to ensure software currency baselines meet business expectations
- Provide extensive troubleshooting in the installation and configuration of SCCM; diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses via Problem Management in ServiceNow
- Remediate issues through controlled and organized Incident Management processes in ServiceNow
Skills and experience
- An in-depth knowledge of Microsoft System Centre Configuration Manager (SCCM) and desktop engineering knowledge in Administration and Support of systems
- Sound knowledge of and working experience with nomadbranch (1e) - (desirable)
- Sound knowledge of computer/network systems infrastructure requirements and standards, standard software
- Experience with Windows 7 operating systems, desktops, print servers, printers, Java, Adobe, VMware (vCenter, vSphere, application virtualization, desktop virtualization, VMware View)
- Familiarity and understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands
- Strong understanding of the Service Management Framework of ITIL which encompasses the key disciplines -: Incident Management, IT Change Management, Problem Management & Configuration Management
For more information, please contact Geordie McPherson at geordie.mcpherson@peoplebank.com.au
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