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Technical Specialist (Cloud Services)

Job Title: Technical Specialist (Cloud Services)
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
Salary: Negotiable
Reference: 195854_1560836592
Contact Name: Avani Ramanathan
Contact Email: Avani.Ramanathan@peoplebank.com.au
Job Published: June 18, 2019 15:43

Job Description

Looking for an experienced Technical Specialist (Cloud Services) for a client in Melbourne to take up a 6 months contract role with a view of extension.

Job Location: Melbourne

Job Contract: 6 months with a view of extension.

Job Description:

  • Implement and maintain production support services for corporate databases
  • Provide technical resolution to database and database related problems
  • Provide specialist technical support to critical business systems
  • Implement strategies to make corporate data available, secure, recoverable and operating at peak performance
  • Provide maintenance and support of corporate databases including back up, database optimising, reindexing, initiating recovery procedures and routine troubleshooting
  • Provide high level technical support of enterprise systems and infrastructure, together with assistance to business users
  • Provide enterprise system support and high level technical related advice to application developers
  • Provide 24 hour 7 day enterprise systems and infrastructure support services, as appropriate
  • Monitor system performance and usage, including response times, to optimise the delivery of database services
  • Create and maintain system documentation on implementation and Change procedures
  • Maintain knowledge on current technology and industry best practice
  • Liaise with Senior Technical Specialists and Technical Officers on advanced enterprise systems and infrastructure issues
  • Assist the relevant enterprise systems and infrastructure management teams in delivering optimum service and cost benefit performance
  • Assist with the training and development of junior staff by implementing appropriate team and individual development programs and engaging relevant training providers
  • Recommend implementation strategies, as part of project outputs, to the relevant stakeholder through IT Delivery management
  • Ensure work activities are performed in accordance with established policies, processes and procedures.
  • Ensure the provision of professional support services in a customer focused, responsive, effective and timely manner to ensure operational integrity, optimum performance and continued reliability in accordance with agreed service levels.

Knowledge, Skills and Experience:

  • Strong experience in providing enterprise systems and infrastructure management services in a multi-vendor systems environment for a large organisation
  • Demonstrated hands on experience with enterprise systems and infrastructure
  • Strong experience in complex problem analysis and diagnostic tasks on systems processes, which will include but are not limited to, processes encompassing change management, capacity and performance management.
  • Extensive technical support and resolution experience in managing complex technical enterprise systems problems
  • Strong experience in implementing enterprise systems backup strategies and recovery plans
  • Demonstrated ability in conducting periodic technical appraisal of systems status and integrity to ensure continued reliability of service and optimum performance
  • Extensive experience with writing scripts for systems maintenance, data conversions, data extractions and replications

If you think you match this requirement then APPLY NOW!