Our client based in Burwood are seeking a Technical PM on a permanent basis to work on an exciting project
This will be a hybrid working environment
The role:
The Project Manager role, Infrastructure is a key role and active participant for our client, providing IT operations management and leading the ICT Infrastructure team that manages and supports a mission critical technology environment.
The goal of the function is to build and maintain integrated information and technology services to support operational communications within our client's management sector specifically focused on the IT operations service portfolio.
Reporting to the Head of Infrastructure and Networking, specific accountabilities will primarily include:
- Maintenance of the key infrastructure and platforms on which the key applications reside.
- Manage the IT operations environment and the teams delivering IT infrastructure services.
- Work on various projects and initiatives as highlighted by various stakeholders in the organisation.
- Provide support and work closely with service teams to ensure a proactive ITIL process including incident management, problem management, change management and knowledge management including proactively tracking and reduction in service continuity interruption.
- Ensure that all service levels targets are being achieved from an infrastructure availability, incident, request fulfilment resolution.
A key component of this function is to oversee and facilitate issues, resolution/escalation and dependency management. Within this role you will be coordinating all required IT operations technical activities and provide guidance to relevant team members ensuring tasks are completed and delivered within the required timeframes.
If this sounds like you, APPLY NOW!!!