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Technical Author - 18 Month Contract

Job Title: Technical Author - 18 Month Contract
Contract Type: Contract
Location: Sydney, New South Wales
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 211152_1616490539
Contact Name: Neil Fawcett
Contact Email: neil.fawcett@peoplebank.com.au
Job Published: March 23, 2021 20:09

Job Description

The role exists to lead and facilitate the roles and responsibilities for mostly legislative/ mandatory projects across a range of banking products and service

Use the latest tools and techniques to create visually appealing Standard Operating Procedures, Process Maps and other training aides including LITFLOW techniques e.g. short videos to demonstrate complex tasks

Work with the users, obtain feedback and update the above to ensure the right outcome for the teams using these documents

Work with the technology teams and explain requirements and ensure the technology mirrors the SOPs, process maps etc.

Lead working groups / workshops to collate user input

Must have Knowledge of the latest Authoring tools, like Whatfix, AdobeRoboHelp, Visio, Signavio etc

Advantageous if experience of Finance and Capital Markets Industry.