Applicant must be an Australian citizen or an Australian PR holder
Start Date - ASAP
Duration - 6 months contract
Location - Redfern
Main Responsibilities
- Provide remote and on-site user and system support.
- Responsible for the resolution of incidents involving information systems
- Liaise with various teams to identify the current gaps at the application level and the integration level.
- Investigate the production issues / assist teams in their investigation.
- Troubleshoot any installation issues and liaise with various teams to overcome the issues.
- Perform analysis of the root cause of the issues and reproduce in non-production environments.
- Liaise with business representatives to understand the business logic behind the applications.
- Coordinate periodical activities such as data refreshes across the environments with due diligence
