Our client is a highly regarded and professional software development and implementation business that has developed a unique methodology and approach to customer facing systems.
They are looking for a Software Technical Writer to Create, maintain and manage and publish a library of:
o End User documentation
o End User training material
o FAQs and glossaries
o Instruction videos
o Software release notes
o Technical documentation
o Product update bulletins
o Install/upgrade guides
* Research processes, procedures with relation to our application and translate these into clear and
concise end user documentation
* Identify documentation gaps and develop suitable content
* Analyse existing documentation and determine the need for the update of documents
* Review and editing of software requirements and specifications
* Present project and progress to management
To be considered for this fantastic opportunity, the following qualifications are essential:
- University / IT Qualification
- 3 years' minimum experience in Technical Writing
- Experience in Collaborative Projects
- Change Management experience
- Proficient in the use of MS Office products (MS Word, Excel, PowerPoint and Outlook)
- Expertise in creation of printed, electronic (PDF) and web based content
- Knowledge of JIRA and Confluence
- Ability to translate complex technical information and processes for a non-technical audience
