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Software Technical Writer

Job Title: Software Technical Writer
Contract Type: Permanent
Location: Parramatta, New South Wales
Industry:
Salary: Negotiable
Reference: 182098_1520205323
Contact Name: Meg Geronimo
Contact Email: meg.geronimo@peoplebank.com.au
Job Published: March 05, 2018 10:15

Job Description

Our client is a highly regarded and professional software development and implementation business that has developed a unique methodology and approach to customer facing systems.

They are looking for a Software Technical Writer to Create, maintain and manage and publish a library of:


o End User documentation
o End User training material
o FAQs and glossaries
o Instruction videos
o Software release notes
o Technical documentation
o Product update bulletins
o Install/upgrade guides


* Research processes, procedures with relation to our application and translate these into clear and
concise end user documentation
* Identify documentation gaps and develop suitable content
* Analyse existing documentation and determine the need for the update of documents
* Review and editing of software requirements and specifications
* Present project and progress to management

To be considered for this fantastic opportunity, the following qualifications are essential:

  • University / IT Qualification
  • 3 years' minimum experience in Technical Writing
  • Experience in Collaborative Projects
  • Change Management experience
  • Proficient in the use of MS Office products (MS Word, Excel, PowerPoint and Outlook)
  • Expertise in creation of printed, electronic (PDF) and web based content
  • Knowledge of JIRA and Confluence
  • Ability to translate complex technical information and processes for a non-technical audience