Software Technical Writer

Location: Parramatta, New South Wales
Job Type: Permanent
Posted: 7 days ago
Contact: Meg Geronimo
Reference: 182098_1520825440

Our client is a highly regarded and professional software development and implementation business that has developed a unique methodology and approach to customer facing systems.

They are looking for a Software Technical Writer to Create, maintain and manage and publish a library of:

o End User documentation
o End User training material
o FAQs and glossaries
o Instruction videos
o Software release notes
o Technical documentation
o Product update bulletins
o Install/upgrade guides

* Research processes, procedures with relation to our application and translate these into clear and
concise end user documentation
* Identify documentation gaps and develop suitable content
* Analyse existing documentation and determine the need for the update of documents
* Review and editing of software requirements and specifications
* Present project and progress to management

To be considered for this fantastic opportunity, the following qualifications are essential:

  • University / IT Qualification
  • 3 years' minimum experience in Technical Writing
  • Experience in Collaborative Projects
  • Change Management experience
  • Proficient in the use of MS Office products (MS Word, Excel, PowerPoint and Outlook)
  • Expertise in creation of printed, electronic (PDF) and web based content
  • Knowledge of JIRA and Confluence
  • Ability to translate complex technical information and processes for a non-technical audience