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Site Support Officer

Job Title: Site Support Officer
Contract Type: Contract
Location: Perth, Western Australia
Industry:
Salary: Negotiable
Reference: 241348_1644375175
Contact Name: Priyanka Shah
Contact Email: Priyanka.Shah@peoplebank.com.au
Job Published: February 09, 2022 13:52

Job Description

Site Support officer

  • Multiple contract opportunities in Perth, Kalgoorlie, Port Headland
  • Experience with either Level 1/2/3 support
  • Opportunity to work with global and government client

A reputed client is seeking for Site support officer with multiple locations.

Responsibilities include:

  • Provide technical support to customers with laptop, desktop computers, mobiles/tablets or BYO devices.
  • Provide hands on as well as remote technical support via telephone or remote access.
  • Perform installation, repair and maintenance of End user computer devices and related software/hardware.
  • Troubleshoot and expeditiously resolve hardware and software issues and identify root cause of problems when related to end user devices minimizing disruption to the users.
  • Provide second level support on issues escalated from the Service Desk.
  • Work closely with the Service Desk and other resolvers to provide seamless customer support.
  • Work closely with infrastructure and application teams to ensure timely delivery of service.

Key skills:

  • Windows 10, M365, ServiceNow, Active Directory, Azure MFA
  • Mobiles/Tablets - Android/Apple
  • Intune/SCCM
  • Standard and Multi-function print devices
  • Workstation Networks Configuration
  • Knowledge of networking concepts and components
  • Voice Communication
  • Video Conferencing across various platforms

If you are interested and possess the required experience, please apply now via the link below to be considered for this great opportunity.

Contact: Priyanka Shah - 9423 1405 - (Job reference: 241348)