ServiceNow Solution Designer

Location: Macquarie Park, N. Shore, Sydney, New S. Wales, Australia
Job Type: Contract
Posted: 5 days ago
Contact: Anna Galit
Discipline:
Reference: 195330_1568161321

Leading telecommunications organisation seeks a ServiceNOW Solution Designer with APIintegrations (REST & SOAP) and Customer Portals experience!!

The following are some of the key responsibilities:

  • Responsible for defining, architecting, designing and implementing end-to-end ServiceNow based custom applications
  • Develop and customise ServiceNow - from determining scope, providing effort estimates, collecting requirements, design & development, testing, writing implementation plans, and execution of those plans
  • Collaborate with IT and business teams to gather develop and validate business requirements
  • Transform functional requirements into detailed technical designs that represent actionable development tasks
  • Driving process definition, re-engineering, integration requirements, improvement and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders
  • Developing required documentation

The following are the key skills and experience required:

  • Strong experience with ServiceNow design and development especially API integrations (REST & SOAP), and Customer portals.
  • Expertise in ServiceNow's ITSM & ITOM implementations
  • Expertise in ServiceNow CSM implementations
  • Senior level expertise in ServiceNow architecture and solution design for complex and large ServiceNow deployments
  • Expertise in writing detailed design documents for large scale ServiceNow ITSM& ITOM implementations.
  • Expertise in ServiceNow automation
  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
  • Must be able to work across multiple teams.
  • Telco experience - deploying ServiceNow applications.

If you have the skills and experience mentioned above and believe this is the right role for you then APPLY NOW on the link below!!