Service Transition Analyst

Job Title: Service Transition Analyst
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Start Date: ASAP
Reference: 203165_1589150399
Contact Name: Josie Bandiola
Contact Email:
Job Published: May 11, 2020 08:40

Job Description

Our Federal Government client is seeking a skilled Service Transition Analyst to ensure that new and changing services are successfully transitioned in line with key deliverables. This role requires the right individual to have a proven history in Service Design and Service Transition, and to take ownership of the service transition processes.

This is a long-term contract opportunity for 12 Months, located at our Client's Brindabella Business Park, Canberra location.

In this role you will:

  • Ensure that all plans/polices are in place for all agreed services
  • Create and maintain the Service Risk Register (SRR)
  • Take accountability for the transition of new or changed services into BAU
  • Establish and maintain Service Catalogue and associated OLAs and SLAs where required.

As the successful candidate you will demonstrate:

  • ITIL V3 Foundation (minimum)
  • Experience in Service Transition and Service Design
  • Experience working in an AGILE Software Development environment
  • Experience in Risk Management, Service Improvement and Stakeholder Management
  • Experience in end-to-end service management to user populations of over 500

Due to security clearance requirements for this role, candidates must be Australian Citizens who currently possess a Baseline Federal Government Security Clearance.

Apply now for immediate consideration - contact Josie Bandiola on 02 9054 8710 quoting Job Reference: #203165

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.