Service Desk Officer

Location: Perth CBD, Western Australia
Job Type: Contract
Posted: 12 days ago
Contact: Charlotte Tobin
Reference: 213705_1622537726

Service Desk Officer

  • At least 2+ years and above working in an IT Service Desk.
  • Strong customer service skills.
  • Demonstrated problem solving skills.
  • Experience working to deadlines and prioritising workloads.
  • Experience working collaboratively in a large IT environment, with multi-disciplined teams.
  • Experience in using Service Desk software Toolsets, based on ITIL principles.
  • Expeirence with Windows 10, Office 365 and Active Directory
  • Experience working within a multi-domain Microsoft-based IT environment.
  • Understanding of System Centre Configuration Manager (SCCM) or other Software Deployment Software tools.


  • Formal qualification in IT (Microsoft Certified Professional - MCP, TAFE or University qualifications).

ITIL Foundations Training or higher.

Benefits -

  • Work for a tier 1 company
  • Perth CBD location
  • Competitive rate
  • Long term opportunities
  • Inclusive and supportive work culture

If you have the skills and responsibilities for this position, please apply for the role via the link below or contact me for more information -

Contact - Charlotte Tobin

Number - (08) 9423 1400

Job reference number - (213705)