Our key client, a leading IT Services organization is looking for a talented Applications Team Lead - CAD to join the team. This is a great opportunity to support escalation requests and utilize your experience and skillset with supporting multi-tiered applications.
This will involve leading an on-site team of local CAD Support Analysts and work closely with the broader CAD Practice Support teams nationally to provide:
- Service Delivery Management
- Team Management
- Technical Support
You will enjoy a variety of responsibilities that include:
- Point of contact regarding delivery of agreed Service
- Liaise with team regarding issue resolution, risk mitigation and change request management
You will have demonstrated experience with:
- Previous experience in a technical Service Delivery role.
- Vendor and contract management.
- Strong application support and delivery background
- Computer Aided Dispatch (CAD) or emergency services experience highly regarded
For more information or a confidential discussion, please contact Tamara on (03) 8080 7263 quoting reference 246786.
To apply please click the 'Apply Now' button.