Service Desk Engineer
- Full time permanent opportunity
- Great career progression
- Experience with Windows OS (Win 7, 8.1 and/or 10)
A reputed client is seeking for Service desk Engineers with technical support and customer-oriented service experience
Responsibilities include:
- Satisfied customers for each transaction
- Identified ways to make the customer experience better (continuous service improvement)
- Good collaboration with team members both within the team as with L2/3 support teams
- All cases are conforming with the operating standards, not triggering queue management escalations
- You continuously strive to gain more knowledge and to improve the service you provide to the customers.
Key skills:
- Demonstrated experience providing technical support
- Experience in a high-volume customer service centre (telephone and email resolution)
- Good knowledge of Microsoft office products and related technology (be able to assist end users)
- Excellent written and verbal communication skills
- Customer focused
If you are interested and possess the required experience, please apply now via the link below to be considered for this great opportunity.
Contact: Priyanka Shah - 9423 1405 - (Job reference: 245625)
