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Service Desk Coordinator

Job Title: Service Desk Coordinator
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Reference: 178559_1509343337
Contact Name: Sophia Franke
Contact Email: sophia.franke@peoplebank.com.au
Job Published: October 30, 2017 17:02

Job Description

With on site parking off St Kilda road, we are looking for a good level 2 support person who has had a little experience in leadership to take on a team coordinator role with a managed services provider.

This team has a fun culture and we need someone who is highly organised to work together with the team and their clients.



Skills Required

  • 3 years experience in a Level 1\2 client facing support role
  • Coordination\team leading experience highly rated
  • Excellent communication and customer service skills, polite phone manner and a strong focus on customer service
  • Excellent demonstrated troubleshooting skills
  • Must have work in a SLA driven environment
  • proficient in the following technologies: Active Directory, VMware, Exchange, MS Server, firewalls, basic routing and switching and O365.

To be considered for this role - please upload your CV in WORD format stating availability and salary expectations.



Please note a valid driver's license and car is mandatory.