Service Desk Analyst

Location: Adelaide CBD, South Australia
Job Type: Contract
Posted: 14 days ago
Contact: Pramod Jaiswal
Discipline:
Reference: 195644_1560212708

Peoplebank are currently recruiting for an awesome company, based in the Adelaide CBD who are looking to add a talented Service Desk professional to their team on an initial 3-month duration.

This is a contract opportunity, with excellent career prospects working in a large organisation that really values their staff.

To be successful in this IT Service Desk Analyst role, you will have:

  • Providing 1st level support client across state.
  • ICT Support, demonstrated ability to consistently meet deadlines, work under pressure with minimal supervision, determine priorities, plan and organise work and maintain accuracy
  • Taking significant responsibility for the Users service experience and consistently striving to deliver high quality ICT support.

Skills and Experience required

  • Prior experience working on a IT Service Desk role.
  • Phone based support for customers with strong focus on first call resolution.
  • Excellent communication skills required
  • Dynamic, and works well in a team. Awesome problem-solving skills, with first rate customer service mindset.
  • General ITIL oriented focus role. ITIL training / experience would be good, but not essential.

Please APPLY NOW for our immediate consideration, or you can call Pramod Jaiswal on 08 8112 7402 for a confidential conversation.