Senior Technical Support Engineer

Job Title: Senior Technical Support Engineer
Contract Type: Permanent
Location: Canberra, Australian Capital Territory
Salary: Negotiable
Reference: 176683_1504670184
Contact Name: Paul Vinay
Contact Email:
Job Published: September 06, 2017 13:56

Job Description

We are seeking Senior Technical Support Engineer to support and maintains the National Data Centre to ensure it works efficiently and that unscheduled business interruptions are minimized

In this role, you will

  • Management of Data Backup systems (Currently Simpana Commvalt and use of DFS), offsite storage or replication of data and in the event of production database loss or corruption restoration of Data for National Environments.
  • Hardware
    • Assist with the Implementation of new infrastructure
    • Pro-actively manage the rectification of faults
    • BAU support and management of existing hardware
    • Liaise and co-ordinate with Third Party support services, eg Lenovo, Cisco, etc
    • Monitor maintenance schedules
  • System Software
    • Support and maintain the wide area network virtual environment (VMware)
    • Ensure Infrastructure software is kept to the latest revision depending on Application and Hardware compatibility.
    • BAU Support of System Applications and Tools, Eg AD, DFS, SQL, VMware, Citrix
    • Research / Test / Evaluate system applications as requested.

Skills Required

  • Minimum of 5 - 8 years of experience working within Server Support / Maintenance
  • Experience with the following Technologies
    • Microsoft Windows Server (GPO's, etc)
    • Microsoft SQL Server (Cluster Environments )
    • Microsoft Active Directory
    • Microsoft Exchange
    • Internet Information Server (IIS)
    • Virtualization / VMware
    • Data Backup and Replication Technologies

Apply now for immediate consideration and job description of this role at paul.vinay@ you can reach Paul on 02 6245 1725

Please note: only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.