Senior Financial Systems Support Analyst

Location: Sydney CBD, New South Wales
Job Type: Contract
Posted: 14 days ago
Contact: Colby Zurlini
Discipline:
Reference: 206371_1601959393
  • 3-month contract
  • Leading Government Agency
  • SAP and Sun experience needed

Our client is an experienced Organizational Change Analyst join their IT team. The team is Support the use and maintenance of the S4 HANA Finance system and the Sun Financials suite across the organisation ensuring that the systems are available and stable and underpinned by strong governance and system standards.


The role:

  • Run a Sun system health check daily checking the e-Alert scheduler and the interfaces between case management systems, (CMS and Navigator), and the Sun Financials Suite ensuring any failures are promptly addressed.
  • Run a SAP system integration health check daily validating the integration between upstream system and SAP S4 HANA.
  • Maintain and Update SAP PR Delegation Matrix update based on the FDM tool output data.
  • Assist Financial Systems Operations Manager to streamline operational processes in practice.
  • Assist Financial Systems Operations Manager on daily operational activities and stakeholder management with internal stakeholders.
  • Provide back-up support for other team members including reviewing and approval of the set-up of vendor and customer master data in the organisations financial systems (Sun and SAP).
  • Provide weekend support for the monthly Enterprise Release from Systems Operations side.
  • Perform System Verification and Testing for the development activity performed by operations team.
  • Perform continuous testing activity to ensure that SAP S/4 HANA system is aligned with the Continuous Improvement/Continuous Delivery model Enterprise Releases.
  • Work closely with Technical team members to ensure all the changes in the system are thoroughly validated.
  • Drive root-cause analysis and resolution approach discussion with technical development team in order to provide optimised solution.
  • Manage SAP System issue/defect triage and defect life cycle for resolution and represent the Financial Systems Operations Team at the Enterprise Release Forum.
  • Investigate and propose solutions for minor changes and enhancements requested by users. Manage this process from inception to solution including updating Financial systems documentation.
  • Where required, liaise with vendor support personnel in order to address S4 Hana Finance or SUN system issues. Update tickets promptly and monitor progress to ensure that requests are resolved within SLA timeframes.
  • Where required, liaise with Business Technology (BT) personnel to ensure computer resource and support requirements for financial systems are met.

The candidate:

  • Experience in the SAP S4 Hana System in a support role
  • Expertise in SUN Financial Systems in a support role
  • Comfortable to cover both hands on and strategic facets of the role
  • Excellent verbal and written communication skills
  • Pre-employment checks
  • Accounting Experience is preferred

Please submit CV in WORD format ONLY

Ref: 206 371