Senior Engineer ICT Monitoring

Job Title: Senior Engineer ICT Monitoring
Contract Type: Contract
Location: Deakin, Australian Capital Territory
Salary: Negotiable
Start Date: ASAP
Reference: 237786_1627966883
Contact Name: Josie Bandiola
Contact Email:
Job Published: August 03, 2021 15:01

Job Description

Position Purpose

The role provides for the day to day maintenance and support of the ICT event management/monitoring solution in a multi-vendor environment.


  • Implement and maintain event monitoring solutions, including on boarding new services, in a multi-vendor environment,
  • Undertake the creation of dashboards and reports,
  • Work with development teams to integrate the monitoring suite into the development release cycle (DevOps) including assisting with regression testing,
  • Provide support to the Assistant Director where required,
  • Foster a positive culture within the ICT Services Branch aligned with Agency values; and
  • Build and maintain effective working relationships with internal and external stakeholders.

To be successful in the role, you will have:

  • Demonstrated minimum 5 years' working in an operational environment through ICT management frameworks such as ITIL.
  • Demonstrated minimum 5 years' experience designing, implementing, and supporting an enterprise monitoring suite (Splunk, Elastic, Dynatrace, AppDynamics etc.) including synthetic monitoring in a multi-vendor environment.
  • Demonstrated experience operating in a multi-cloud environment (Azure, AWS etc.)
  • Demonstrated experience in Service Reliability Engineering desirable.
  • Experience working in Government or providing services to Government agency preferred.

For more information or to apply, please contact Josie Bandiola on 02 9054 8710 quoting Job Reference: 237786