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Senior Desktop Support Officer

Job Title: Senior Desktop Support Officer
Contract Type: Contract
Location: Northern Suburbs Perth, Western Australia
Industry:
Salary: Negotiable
Reference: 244630
Contact Name: Maria Hecto
Contact Email: maria.hecto@peoplebank.com.au
Job Published: March 18, 2022 20:22

Job Description

Senior Desktop Support Officer:

  • Initial 6 months contract working for a government client
  • Experience with IT Support activities
  • Great opportunity to grow in your career

Our client is looking for a Senior Desktop Support Officer for a 6-month contract position.

Responsibilities:

  • Manages account creation including any account changes via Active Directory
  • Installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
  • Respond to user emails, phone calls, and tickets logged in ticketing systems.
  • Logging and keeping current all problems via ticketing system.
  • Troubleshooting PC, Printers, and other computer peripherals and software problems
  • Manage the re-imaging of devices.
  • Create and maintain technical documentation and manuals

Key Competencies

  • Strong experience in use of AD, Microsoft Exchange, some networking
  • Excellent communication skills
  • Demonstrated Desktop L2 experience
  • Proven MS Office & Office365 apps experience
  • ServiceNow experience

If you have the experience we are seeking for the above role, please apply now via the link below to be considered.

Contact: Maria Hecto - (08) 9423 1407 - (Job Reference: 244629)