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Senior Business Analyst - Salesforce

Job Title: Senior Business Analyst - Salesforce
Contract Type: Contract
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 237586_1628837404
Contact Name: Sumi Dahal
Contact Email: sumi.dahal@peoplebank.com.au
Job Published: August 13, 2021 16:50

Job Description

Our client, an Australian Iconic Enterprise is looking for Senior Business Analyst with Salesforce experience to join their team for an initial 12 months + extension

Skills & Experience

  • Core BA Skills
  • Functional/ working knowledge of Salesforce features and how they have been used to solve business problem
  • Experience in working with Salesforce products in a Contact Centre environment advantageous, in particular knowledge of the Lightning CRM platform
  • Detailed analytical abilities.
  • Experience with Agile and Waterfall methodologies essential.
  • Understanding of customer centric design methods.
  • Demonstrated management of projects from conception to implementation and realisation of program objectives.
  • Strong experience in user testing.
  • Strong understanding of DevOps tools (Jira, Confluence).

If this sounds like you, PLEASE APPLY NOW!!