- Initial 6 months contract
- Competitive Rate
- Financial Services Experience Essential (Experience in Back Office)
Our client based in the CBD is currently looking for a Business Analyst Team Lead (Process Improvements) to join a large transformation project. Working closely with business stakeholders, you will be responsible for ensuring processes in place are efficient, accurate and accessible. You will be leading a team of Business Analysts.
Responsibilities will include:
- Owning and being accountable for a group of processes
- Making changes to the Standard Operating Procedures (SOPs) for your delegated processes
- Assisting your leader in ensuring changes are well communicated and understood by the impacted teams
- Guiding the Incident Manager on "process" related incidents to ensure minimal adverse impact to customers who are in the process of transitioning
Essential Skills and Experience:
- Formal qualification in Productivity / Process Improvement desirable but not essential
- Experience in working with business banking products
- Experience in writing, amending and/or using Standard Operating Procedures (SOPs) ideally in a busy operational environment
- Ability to think creatively and to problem solve, develop solutions and share outcomes
- Comfort in working in an agile environment
- Effective communicator
- Ability to think analytically and use data and insights to guide decisions
- Strong organisational skills, with a demonstrated ability to achieve deadlines and prioritise effectively
- Good team player able to provide clear leadership and drive for team success
- Excellent Communication Skills
Great Chance to work for a market leader- Competitive Rate!!!
For more details contact Aparna on aparna.sharma@peoplebank.com.au
