Role Description
Works alongside the business to define and document business requirements; liaises with the BSA, designers, developers, and testers to ensure the business requirements are understood. Contributes to building a strong relationship between the business and technology. Participates in UAT.
Contributes to business implementation tasks including training, business process mapping and business readiness.
Major Accountabilities
Strategy Execution and Customer
* Develops Business Requirements and Non-Functional Requirements.
* Establishes traceability for requirements.
* Contributes to project briefs - identifies benefits associated with particular pieces of work, operational dependencies, and establish appropriate proposals to clearly articulate the requirements.
* Provides high-level evaluation of requirements for business programs and projects, which includes business process re-engineering, cost-benefit analysis, recommended solutions and business requirements development. Verifies and validates at senior levels of the business.
* Engages the business user community to ensure that it has been consulted in the preparation of project briefs, business requirements and process re-engineering.
* Participates in User Acceptance Testing.
* Develops documentation that correctly reflects current functionality, operating procedures and processes.
* Facilitates and participates in discussions between the business area and the service provider to achieve practical, timely and high value solutions.
* Develops Request for Proposal (RFP) and Request for Tender (RFT) documentation for business initiatives.
* Identifies business-related risks, issues and dependencies in the development of the solution.
* Maintains awareness of current Information Security standards and ensures all activities comply with the standards.
* Demonstrates sufficient consideration of customer needs and customer experience targets, as driven by business requirements.
Financial (e.g. budget expenditure, revenue, lending authority, profit targets etc.)
* None.
Leadership and Organisation
* Recommends options for improving operational efficiency and standards.
* Acts as a business change driver to improve value, operational efficiency and productivity.
Specific Position Requirements
Specific Position Requirements is where you record any specific requirements for the position at that point in time. This includes any detail not captured by the Major Accountabilities.
