Our Client:
Our client has a large presence within the Education Sector, they are currently seeking a Senior Application Support and Maintenance Specialist - Operations to join their team
The role:
The client is seeking an experienced Senior Application specialist who can provide ongoing support, ensuring improvement maintenance for the ICT Application for business operations.
Responsibilities:
- The main focus will be on managing day-to-day support and maintenance of corporate systems, as well as providing analysis and insight into ongoing improvement to enable effectiveness.
- Keep track of incidents and requests in the support queue and respond to them. For clarifications on requests and incidents, communicate with all levels of management. As needed, escalate concerns in accordance with business requirements.
- Conduct a variety of system administration tasks on business software, including but not limited to - Jira and Confluence, Xetta, Docusign, Funnelback, WordPress and Pleak
- Conduct research, analyse and provide strategic advice, analysis, and direction on applications and the technology that supports them.
- Maintains up-to-date knowledge of systems, associated integrated platforms, required patches, product development, and projected future upgrades
Skills & Experience:
- Significant technical expertise with o systems and apps like Xetta, Jagger, Docusign, Jira and Confluence, Funnelback, TeamSite, etc.
- Experience with database servers, application servers, and web servers
- Demonstrated experience in effective and successful stakeholder management in a complex multi-layered environment
- Ability to work on multiple projects and activities with minimal supervision, according to agreed schedules, timelines, and deliverables, and to prepare progress reports for management, project managers, and clients
If you are seeking the next step in your career, please APPLY NOW!
For any further questions or information, please contact Haniksha at (03) 8080 7225 and quote job #245046
