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Salesforce Administrator

Job Title: Salesforce Administrator
Contract Type: Contract
Location: Deakin, Australian Capital Territory
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 242542_1641969500
Contact Name: Josie Bandiola
Contact Email: Bianca.Gabalfin@peoplebank.com.au
Job Published: January 12, 2022 17:38

Job Description

About the Role

Our client is committed to providing access to its services for Participants and Providers through digital and cloud channels.

We are undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. The Office of the CIO (OCIO) seeks an experienced Salesforce Administrator to join our dynamic fast-paced team.

Duties

  • Maintain and configure Health Cloud and Service Cloud applications
  • Manage Salesforce Sandboxes and Scratch Org to support development teams.
  • Develop and continuously improve standards for Salesforce environment and release management.
  • Seek out automation opportunities for improved management of the Salesforce landscape
  • Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules and data integrity
  • Troubleshoot identified Salesforce issues and work with external vendors to resolve them
  • Create release plans to deploy projects and BAU fixes into Production
  • Maintain platform security.
  • Install and configure 3rd party packages
  • Raise support tickets with Salesforce
  • Develop and maintain documentation on processes, policies, and configuration
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
  • Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.
  • Attend daily stand ups to review and discuss improvements.

You will have

  • More than 3 years' experience within Salesforce eco-system
  • Certified Salesforce Admin ADM201 or ADM211 (will be a stand out)
  • Repeated experience in SCRUM/ AGILE methodologies
  • Experience with Salesforce integration into other technology platforms.
  • Excellent communication skills
  • 'Quality focused' approach, to develop, improve, automate and implement streamlined processes
  • Ability to work in DevOps environment and configure and support CI/CD functions.
  • Experience in automating Salesforce Deployments and Environment Management tasks.
  • Demonstrable experience in administration and configuration of Salesforce Service Cloud, Einstein Analytics and/or Health Cloud is desirable.
  • ITIL Foundation Certification and experience is highly desirable.

For more information or to apply, please contact Josie Bandiola on 02 9054 8710 quoting Job Reference: 242542