This role is ideal for an individual who has worked in Insurance Broking and is looking for the next challenge in their career. The Product Specialist - Migrations is responsible for assisting new and existing broker clients with the migration from their current broking system to the INSIGHT Broking Platform.
The Product Specialist - Migrations is accountable for providing outstanding customer service to our clients and for delivering an effective broking solution on time.
- Communicate effectively and clearly with the internal Product/Development teams and our clients (Insurance Brokers) to support the transition from their existing software to ours
- Execute agreed migration tasks to ensure successful completion of each migration per agreed milestones and procedures
- Liaise with broker principals and staff to ensure they have clear understanding on agreed migration outcomes, milestones, processes and identified migration issues
- Provide agreed post-migration warranty support for each completed broker migration, and ensure smooth transition to the Support Team at end of warranty
- 2-3 years experience working in an insurance broker office, and strong experience in using broker management systems
- Ability to translate client and business needs into practical system based solutions
- Excellent verbal and written communication skills
- Demonstrated planning & prioritisation skills
- Strong client orientation / customer service focus
- A sense of urgency and a commitment to timely completion of projects
- Attention to detail along with a commitment to quality
If you have the skills and experience mentioned above and believe you are the right candidate for the role then APPLY NOW on the link below!!