Our telecom client is looking for experienced Process Specialist to Design, develop and document effective business processes. Ideal person would be green belt or lean six sigma qualified and will be involved in formulating and documenting processes. Needs to be proficient in Casewise to document the processes.
Key Responsibilities:
- Design, develop and document effective business processes and support tools using prescribed process methodologies to address system functionality along with system gaps, errors and defects
- Review and assessment process documentation to ensure development of L4-L6 processes and workflows in Casewise.
- Work within the TPM framework and ensure compliance with Process Methodology and Process Architecture, within the broader process team.
- Take the lead in Process Integration with other process domains (sub processes within the same team or inter process areas).
- Develop new or modify existing Job Aids and User Procedures and be compliant to publishing standards and guidelines.
To be successfully shortlisted, your required experience and qualifications should be across:
- At least 2 years' experience business/process improvement in Lean Six Sigma driven projects
- Green Belt Certification - mandatory
- Strong experience with Lean Six sigma tools
- Experience working in Telecommunications industry will be highly advantageous.
If you're ready for a challenge and interested in hearing more - take the next step and APPLY NOW! Or for a confidential discussion, please contact Carrie Watts or Elisha Saggar on 3319 7555.
