Polycom IT Support Officer

Location: Perth CBD, Western Australia
Job Type: Contract
Posted: 25 days ago
Contact: Charlotte Tobin
Discipline:
Reference: 213129_1621394671

Work for a highly respected organization in the heart of Perth CBD. Our client is looking for an experienced Polycom IT Support Officer to join their ambitious and expanding team.

This role will enable you to be involved in the growth and innovation of the organization.

Responsibilities:

  • Imaging of computers in the Command Centre (to Windows 10).
  • Providing training and support for the Command Centre employees
  • Providing first level support including incident recording, problem, resolution (including remote support) and escalation across a variety of computing and communications environments while adhering to established incident management processes.
  • Complete assigned tasks, incident escalations, resolution, and queue management via HPSM.
  • Develops and maintains effective, customer focused communications with all users of the service.
  • Providing ICT support to metropolitan staff.

Benefits -

  • Work for a tier 1 company
  • Great CBD location
  • Long term contract opportunities
  • Inclusive and supportive work culture

If you have the skills and responsibilities for this position, please apply for the role via the link below or contact me for more information -

Contact - Charlotte Tobin

Number - (08) 9423 1400

Job reference number - (213129)