Payment Services & Operating Model Business Lead

Location: Melbourne CBD, Victoria
Job Type: Contract
Posted: 7 days ago
Contact: John Cassisi
Reference: 193187_1552436803

Large Government Agency is looking for an Operating Model Business Lead.

The role will be responsible for the Strategy and Delivery of the Operating Model for Payments including transition from Project to Run.

The responsibilities of the role:

  • Service Strategy for White labelling
  • Provide leadership and communication of the Service to the executive stakeholders across the agency and other agencies
  • Providing a Single Point of accountability and "story telling" for the creation of Services for Payment Utilities
  • Prioritise the sequencing of the rollout of the Service
  • Oversight of the Cost Management of the BAU service and Service Charges for PU Services
  • Sponsor of New Service Initiatives
  • Service Owner - Business As Usual Owner (BAU) of the Service
  • Provide leadership for the new capability being established
  • Lead for the Operating Model for BAU
  • Ownership and Governance of a Services Catalogue for the Payment Utility for Agencies/Customers
  • Accountability for the End to End Service Availability and DR/BCP
  • Responsible for the creation of the "Systems and Process Governance "framework and operations that defines the Decision Rights and Input/Review rights for the Payments Services Platform
  • Provide a mechanism to resolve Cross Agency issues including both Process and Technology issues
  • Ensure the Investment in the Payment Utility is prioritised in relation to BAU and Projects post go-live
  • Delivered Risk and Issues Owner for BAU Payment Utility Services
  • Audit and Compliance owner

The successful candidate must meet the following criteria:

  • 5+ Years' experience with Services Organisations developing new services
  • 10+ years consulting Experience and or Project Delivery
  • Demonstrated understanding of API based services and management
  • Demonstrated experience as a change lead through large-scale business transformations
  • Experience in the creation of Conceptual or Operating Model Frameworks across ICT and Business
  • Persuade and influence in a large matrix organisation
  • Experience related to the successful Organisational Design
  • Demonstrate ability to work across different Functional and Technical areas in an organisation
  • Exceptional client/customer relationship management skills. Ensure the Investment in the PU is prioritised in relation to BAU and Projects post go-live

Due to security clearance requirements for this role, candidates must be Australian Citizens who currently hold or are able to gain an Australian Government security clearance

If you have the skills and experience, APPLY NOW.

For more information please call John quoting reference : 193187