Operations Engineer IDAM

Location: Docklands, Victoria
Job Type: Permanent
Posted: 3 days ago
Contact: Ben Neal
Reference: 204103_1593418535

About the role

The Senior Analyst Engineer within the Operations team will provide support for the IDAM applications, and all supporting infrastructure and systems such as testing environments, development systems and tools such as deployment pipelines etc


  • Ongoing daily operational healthchecks, Change controls at pre production
  • Environment builds
  • Jenkins and Automation
  • Design, configure, test, maintain and administer new and upgraded infrastructure
  • Solve availability and performance problems
  • Implement metrics, monitoring and incident response processes as well as change management, and capacity planning processes
  • Investigate and resolve all operational and systemic issues
  • Share 24x7 on-call support with other engineers.
  • Provide technical expertise, mentoring, advice and guidance and direction to more junior staff providing Level 1 and Level 2 support

Desirable skills

  • Red Hat servers, Microsoft SQL Server & scripting in SQL and Python
  • experience working in a "big systems" operational environment
  • Proven operational experience and knowledge of the Sailpoint Identity IQ system
  • Previous experience with problem, change and incident management procedures

Mandatory skills

  • AWS, Azure is nice too
  • 24/7 support environment experience
  • Sailpoint Exposure (does not need to be development experience


  • Attractive company benifits and career progression opportunities
  • Opportunity to earn extra via on call work
  • flexibile working environment, on/off week schedule

For more information please contact Ben Neal 0380807217 and quote #204103