- Armidale / Tamworth Location
- A Combination of project work and BAU
- Play a pivotal role within the organization
The Role
A Networks and Systems Specialist Responsible for the management, maintenance, and documentation of cloud services, storage, virtualised environment, servers, network devices and ancillary equipment. Managing management and support of Networks / Systems and design
The Network and Systems Specialist will provide local system and infrastructure management and support, as
well as coordinating work with external parties to deploy new infrastructure and support existing systems. The
position will assist in the selection and implementation of new server and network infrastructure, and the
design and management of the CSO WAN and office and LAN environments
Key Responsibilities
- Monitor systems, identify performance issues and resolve outages
- proactively
- Manage the development and maintenance of standards for
- CSO and school fixed and wireless LANs
- Disaster recovery
- Data Storage and Back-up
- Servers and operating systems
- Configuration Management
- Provide regular network and system capacity and performance
- reports to the Manager ICT Services.
- Report to the Manager ICT Services on network and system issue
- resolution, including root cause analysis for unplanned outages, and
- provide updates to the ICT Services team to ensure appropriate
- communications and internal knowledge sharing.
- Provide Level 2 and 3 support for Network and System services and
- general assistance to all staff as required.
- Create and maintain written procedures for Level 1 service desk
- Escalate service requests to external vendors if needed and monitor
- and manage the performance of the vendor through request
- Liaise with Catholic Education Network (CEnet) for CEnet
- provisioned services requirements and support.
- Work with other members of CSO ICT Services to perform
- emergency and routine maintenance to CSO and school
- infrastructure and services.
Essential criteria
- Bachelor's Degree in Computer Science (or similar)
- 3 + years managing complex IT and communication systems, services and infrastructure experience
- working in dynamic and geographically distributed multi-site environments
- Demonstrated infrastructure architecture planning experience
- Highly defined analytical, and problem solving skills, and demonstrated experience managing the
- response to complex ICT incidents
- Excellent written and verbal communication skills including demonstrated ability to:
- Build strong and effective relationships with stakeholders and colleagues
- Prepare documentation and plans, develop procedures, and implement standards for systems
- reporting
- Communicate effectively with both technical and non technical stakeholders
- Manage external vendor relationships to ensure best practice and value
- Excellent organisational skills including attention to detail
- Highly effective time management and ability to prioritise between multiple projects
- The ability to work collaboratively as a highly effective team-member
- The ability to work autonomously and take ownership of issues and projects
- NSW Driver's Licence
Desirable
- Cisco CCNA certification
- ITIL Foundations Certification
- Demonstrated experience using Google Workspace and Cisco Meraki management portals
- Demonstrated experience working in a small and agile multidisciplinary team
- Knowledge/Experience of complex information systems integration
- Knowledge/Experience in an educational environment
If interested in the role please select APPLY or Contact Richard.bissitt@peoplebank.com.au Quoting reference 213612
