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NOC Engineer

Job Title: NOC Engineer
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Reference: 188935_1539839499
Contact Name: Ash Bhatia
Contact Email: sophia.franke@peoplebank.com.au
Job Published: October 18, 2018 16:11

Job Description

We are looking for NOC Engineers to come join our busy telecommunication client.

Role Responsibility:

  • Monitor the health and integrity of the nation-wide network and underlying infrastructure
  • Identification of network events and initiation of repair and rectification processes
  • Diagnosis of fault type, cause, location and impact to Customer services
  • Escalation of technical support, management and resources as per agreed process
  • Use and invoke system diagnostic aids and tools
  • Maintain a professional demeanour at all times and ensure that all internal and external stakeholders are treated in a polite, courteous and professional manner.
  • Liaise with customers to ensure their issues are resolved



Skills & Experience:

  • Relevant Tertairy Education Education in Telecommunications or similar
  • Minimum 3 years' experience in a NOC in a Telco/ISP environment
  • Good understanding and exposure to troubleshooting Optical technologies (CWDM/DWDM, SDH, EoSDH, SDH)
  • Good understanding of network management systems (Alcatel 5620SAM, eOMS, 1350 OMS)
  • Excellent understanding and experience in troubleshooting IP & Ethernet technologies
  • In-Depth understanding of Layer 2 and Layer 3 concepts.
  • Be able to work on a rotating shift roster (including nights & Weekends)

If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or any others within IT Security contact Ash Bhatia on 8080 7217.