Site Support Officer - FIFO

Location: Perth, Western Australia
Job Type: Contract
Posted: 12 days ago
Contact: Priyanka Shah
Reference: 247457

Site Support Officer - FIFO

  • Initial 12 months contract with Mining client
  • Global mining client
  • Great team environment

About Role:

Our client is an IT consulting and technology services company that is ranked as a global industry leader. This role is an initial 12-month contract.

Responsibilities include:

  • Assisting L1 team in further troubleshooting using knowledge articles/training materials
  • Perform advanced troubleshooting and resolve small to medium issues (e.g., Knox, Intune)
  • Triage incidents to the correct resolver groups where required
  • Support project and application teams during downtimes

Key experience:

  • Intune, Knox, Samsung tablets (both software & hardware), Mobile apps, Azure AD, M365, excellent communication with end user
  • Good knowledge of Intune, Knox
  • Experience supporting tablets (Samsung/Windows)/mobiles, M365
  • Supporting customers remotely over the phone or via MS Teams

How to Apply:

If you are interested and possess the right experience, please apply now via the link below.

Contact: Priyanka Shah - (08) 9423 1405 - (Job reference: 247457)