Site Support Officer - FIFO
- Initial 6 months contract with chances of extension
- Global mining client
- Great team environment
About Role:
Our client is an IT consulting and technology services company that is ranked as a global industry leader. This role is an initial 6-month contract.
Responsibilities include:
- Assisting L1 team in further troubleshooting using knowledge articles/training materials
- Perform advanced troubleshooting and resolve small to medium issues (e.g., Knox, Intune)
- Triage incidents to the correct resolver groups where required
- Support project and application teams during downtimes
Key experience:
- Intune, Knox, Samsung tablets (both software & hardware), Mobile apps, Azure AD, M365, excellent communication with end user
- Good knowledge of Intune, Knox
- Experience supporting tablets (Samsung/Windows)/mobiles, M365
- Supporting customers remotely over the phone or via MS Teams
How to Apply:
If you are interested and possess the right experience, please apply now via the link below.
Contact: Priyanka Shah - (08) 9423 1405 - (Job reference: 247457)
