Connecting...

Internal Review Case Officer

Job Title: Internal Review Case Officer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Industry:
Salary: Negotiable
Reference: 196615_1563237647
Contact Name: Preejith Pachat
Contact Email: preejith.pachat@peoplebank.com.au
Job Published: July 16, 2019 10:40

Job Description

Our Federal Government Client is seeking multiple Internal Review Case Officers (APS 6 equivalent contract role) for a long-term contract at their location in Braddon, ACT.

About the position:

The Interview Review Case Officer will deal with participants who seek review of their plan and undertake the review of their plan.

The Interview Review Case Officer will:

  • Assist in shaping the plan decision and providing an explanation to the participant orally and in writing in a way that is easily understood.

Duties

  • Exercise judgment to undertake complex reviews and reach a considered outcome.
  • Deal with the person seeking review and maintain the relationship.
  • Explain your decisions both orally and in writing in a way that is easily understood.
  • Analyse complex information, weigh conflicting information and reach conclusions.
  • Ensure that the internal review of decisions is completed within the Department's quality and timeliness standards.
  • Assist your team in a positive and flexible manner including to adapt and achieve results.

Due to security clearance requirements for this role, candidates must be Australian Citizens to apply.

Job Reference: 196615

Please note: only candidates that meet the above criteria will be contacted.