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Interaction Designer / User Researcher

Job Title: Interaction Designer / User Researcher
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 203819_1592175964
Contact Name: Priya Kuncham
Contact Email: Thomas.Edmondson@peoplebank.com.au
Job Published: June 15, 2020 09:06

Job Description

Our Federal Government Client is seeking a skilled Interaction Designer / User Researcher to be responsible for driving a human-centric approach to service delivery, with a focus on understanding customer, business, and technology needs and balancing these to deliver effective digital services. This is an opportunity to play an integral part in the transformation of government services to deliver fast, simple and user-centric services for government and the public.

This is a long-term contract opportunity for 6 Months with Possible 2 x 12 Month Extension Options, located at our Client's Canberra City location.

As the successful candidate you will demonstrate:

  • Experience leading, planning, and undertaking qualitative and quantitative user research activities and overseeing expert advice from multiple sources, to provide coherent advice to further organisational objectives.
  • Experience in mapping, synthesising research, developing insights, and clearly articulating and presenting findings to inform and drive decision, through the development of user journey's, experience maps, and customer storyboards.
  • Experience providing direction and leading multi-disciplinary design teams in the prototyping and delivery of minimal viable products/services within the confines of a Design System, including developing value propositions, service principles, user flows, layouts, information architecture, and navigation in accordance with accessibility guidelines (WCAG 2.0).
  • Tertiary Qualifications in a design related discipline (Human Factors, Systems Design, Psychology, Computer Interaction, etc.)

Due to security clearance requirements for this role, candidates must be Australian Citizens who currently possess a Baseline Federal Government Security Clearance.

Apply now for immediate consideration - contact Priya Kuncham on 02 6245 1730 quoting Job Reference: #203819

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.