Instructional Designer

Location: North Shore, New South Wales
Job Type: Contract
Posted: 11 days ago
Contact: Vanessa Knispel
Reference: 182861_1523857872

About the company
A leading company who are delivering world-class Services across NSW.

About the Role
As the Instructional Designer and Technical Writer, you will be developing the training material for their system implementation. You will coordinate training workshops and write project support documentation.

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  • Engage with stakeholders to develop training material for the system
  • Work collaboratively with internal teams to obtain an in-depth understanding of the new guidelines, processes, systems and user experiences, and the documentation requirements
  • Develop an in-depth understanding of the Systems framework processes, business rules and standard operating procedures
  • Design, develop and deliver engaging training materials and programs in accordance with the project requirements.
  • Apply best practice instructional design and methods.
  • Scope, write and design learning materials to meet different end user needs
  • Analyse existing support material and help guides and update
  • Coordinate the delivery of training - including training plan, timetables and organise training venues


  • Experience in an Instructional Designer role
  • Experienced in developing high quality end user training material for use in various delivery modes
  • Proven experience running customised training workshops for different user levels
  • Ability to write technical documentation such as user guides, help guides, support material, cheat sheets, release notes, etc.
  • Excellent communication skills and a passion for transferring knowledge and skills
  • Ability to write clear and concise content that can be easily understood by end users.
  • Experience working within a large, complex multi-disciplinary organisation with numerous stakeholders to engage.
  • Prefer exposure to a health provider organisation or private health insurer
  • Experience in developing training content using online platforms and learning management systems.
  • Experience in preparing user surveys and collating user feedback after training sessions

Please APPLY NOW to Vanessa Knispel with your full resume in Word format for consideration as this role closes Soon

Only those located within Australia with work rights can be considered for this role

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