IT Systems Analyst

Location: Sydney CBD, New South Wales
Job Type: Contract
Posted: 14 days ago
Contact: Neha Bajaj
Discipline:
Reference: 194709_1557450564

Our client is looking to hire a Systems Analyst to own and manage the design and development of the Customer Correspondence (CCM) application suite .

The role will bridge the gap between the business requirements and the technical requirements. You will configure, develop and maintain screens and workflows to support customer interactions.

Key Accountabilties

  1. Be a Subject Matter Expertise (SME) around CCM core systems and processes
  2. Translate business requirements into technical specifications through fit for purpose documentation
  3. Participate in the requirement gathering process and act as a liaison between business stakeholders and vendors
  4. Work with data providers and fulfilment partners to develop efficient, reliable and scalable integration services
  5. Configure, develop and maintain application correspondence initiatives
  6. Ensure all systems have appropriate DR provisions, and participate in regular testing of the DR environment.
  7. Assist in the coordination and management of the production processes around the CCM infrastructure
  8. Coordinate the production release process with assistance from the relevant IT departments

Skills Required

  • Experience with an enterprise Customer Correspondence Management application is essential
  • Strong development experience, including NET, WCF and ideally MVC, scripting experience
  • Experience with best Production Support, Release Management and Change Management
  • Understanding of the software development lifecycle including agile work practices

If you're interested then please submit your resume by hitting the APPLY NOW button

For more information or a confidential discussion, please contact Neha Bajaj quoting reference: 194709