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IT Service Desk Analyst

Job Title: IT Service Desk Analyst
Contract Type: Contract
Location: Adelaide CBD, Adelaide, S. Australia, Australia
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 197727_1568261428
Contact Name: Matthew Chatterton
Contact Email: matthew.chatterton@peoplebank.com.au
Job Published: September 12, 2019 14:10

Job Description

Peoplebank are currently recruiting for two ICT Service Desk Analyst roles for one our best clients, based in the Adelaide CBD.

These are initial 3 month contracts, with rolling extensions from there.

You must have at least 2 to 3 years prior ICT Service Desk experience, working in a structured (ideally ITIL) environment.

Responsibilities Include

  • First level, phone based IT support role for a large internal customer base
  • Strong focus on first call resolution.
  • Experience working with call logging tools
  • ITIL training / experience would be ideal (not essential).
  • Excellent communication skills required.
  • Good problem solving / troubleshooting
  • Team player
  • Working with Children's Check (formally DCSI Child related check) required prior to commnemcnet

Please APPLY NOW for our immediate consideration.