IT Service Desk Analyst (Night Shift)

Location: Adelaide CBD, South Australia
Job Type: Contract
Posted: 14 days ago
Contact: Pramod Jaiswal
Discipline:
Reference: 198577_1570510571

Peoplebank are currently recruiting for a Service Desk Analyst professional, to work on a night shift (7pm to 7am) with a rotating shift pattern of 4 nights on, 4 nights off.

This is a long-term contract opportunity, with excellent career prospects working in a large organisation that really values their staff.

To be successful in this IT Service Desk Analyst role, you will have:

  • Providing 1st level support client across state for desktop and business critical systems
  • Undertaking User Administration through Active Directory
  • Demonstrated ability to consistently meet deadlines, work under pressure with minimal supervision, determine priorities, plan and organise work and maintain accuracy
  • Taking significant responsibility for the Users service experience and consistently striving to deliver high quality ICT support.

Experience

  • Demonstrated experience in working effectively in a service desk environment and/or in the use of a range of computer systems
  • Demonstrated experience in the provision of excellent customer service.
  • Significant experience in working effectively in a technical IT Service Desk environment
  • Phone based support for customers with strong focus on first call resolution.
  • Good problem solving / troubleshooting
  • Dynamic, and works well in a team.

Please APPLY NOW for our immediate consideration.

SA: LHS 296564