ICT Support Engineer - Production Support

Location: Parramatta, New South Wales
Job Type: Contract
Posted: 16 days ago
Contact: Masood Khan
Reference: 239073_1631156605

Key role for a Support Engineer to monitor and maintain systems, applications and data for a leading NSW Government Department.

  • Key career opportunity - Long term contract
  • Join a team which develop and deliver online tools across the organization
  • Parramatta location - Flexible working conditions available

Our key government client is looking for a Support Engineer - Production Support to be responsible for monitoring and maintaining the health, performance, security and quality of systems, applications and data.


  • Field second level support requests from the User Support team
  • Identify and analyse software issues in the production environment
  • Diagnose and resolve issues associated with daily batch operations (Python scripts), data, app server and database performance
  • Liaise with relevant teams to ensure timely resolution of issues

Experience Required

  • 5+ years of experience as a full-stack developer or production support developer
  • In-depth experience with MSSQL or any Relational database, Web Programming, RESTful web services, Spring Boot, Spring Data, TomCat, Java 11, Hibernate
  • Demonstrated ability to analyse problems, writing clean, scalable, readable and maintainable code
  • Demonstrated experience in database management and integrating a variety of data sources
  • Experience in Microsoft Azure environment and OpenAM SAML authentication an advantage
  • Strong knowledge and experience in software development cycle, including version control using Git and CI/CD tools
  • Debugging applications and experience with JavaScript frameworks (e.g. Angular), Spring, REST APIs

If this sounds like you, please APPLY NOW or call Masood Khan on (02) 8267 2474 for more information quoting reference number 239073.